Terms & conditions

Key areas within terms & conditions that will be supplied in full as part of contract terms:

Session Logistics: Number of sessions, their duration, frequency, & format (online, phone, in-person).

Roles and Expectations: Responsibilities of both coach & client, including preparation & engagement.

Communication Boundaries: Guidelines for contacting between sessions & availability.

Scheduling and Cancellations: Booking sessions, notice for cancellations or rescheduling.

Fees and Payment Process: Cost of services, payment due dates, methods, & refund policy.

Confidentiality: Ensuring client information is kept private & secure.

Ethical Conduct: Adherence to ethical standards & guidelines.

Professional Development: Commitment to ongoing supervision & personal development.

Client Well-being: Prioritising the well-being & autonomy of clients.

Insurance: The insurance policies held.

Force Majeure: Neither party is entitled to compensation or damages due to termination of the agreement for force majeure.

Pricing and Payment: Agreement on all costs associated with service delivery in advance & payment prior to completion of services.